FAQ's

1. What are the shipping options and delivery times?

We offer standard and express shipping options. Delivery times vary depending on your location:


  • Domestic shipping: 3-7 business days

  • International shipping: 7-15 business days

You’ll receive a tracking number once your order is shipped so you can monitor its progress.

2. What is Slavinko and what do you offer?


Slavinko is a premium online store specializing in high-quality, handcrafted products inspired by traditional Slavic culture and modern design. We offer a range of items including clothing, accessories, home decor, and artisanal food products, all made with care and attention to detail. Each piece celebrates heritage while embracing contemporary style.

3. How can I place an order?


To place an order, simply browse our collection on the website, add items to your cart, and proceed to checkout. You can pay securely via credit card, PayPal, or other available payment methods. Once your order is confirmed, we will process and ship it to your address.

4. Can I return or exchange an item?


Yes! We accept returns and exchanges within 30 days of purchase, as long as the items are unused and in their original condition. To start a return or exchange, simply contact our customer service team at [email@example.com], and we will guide you through the process. Please note that return shipping costs are the responsibility of the customer.

5. How can I contact customer support?



You can reach our customer support team by emailing us at [email@example.com], or by using the live chat feature on our website during business hours (9 AM to 6 PM, Monday to Friday). We aim to respond to all inquiries within 24 hours.